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Frequently Asked Questions
Search the knowledge base, expand answers, or send us your question. We cover enrollment, access, certificates, teams, billing, and learning paths for AI marketing.
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Try searching “certificate” or “lifetime access”.
How long do I have access to the courses?
Access • Updates • Materials
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How long do I have access to the courses?
Access • Updates • Materials
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You receive lifetime access for the purchased course, including future updates and newly added lessons. If we release a major overhaul, you keep access to your original track and the newest equivalent version.
Do I get a certificate?
Certificate • Proof of completion
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Do I get a certificate?
Certificate • Proof of completion
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Yes. When you complete the required modules, you can generate a shareable certificate of completion. It’s designed for LinkedIn and internal reporting.
Are there prerequisites?
Beginner-friendly • Recommended experience
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Are there prerequisites?
Beginner-friendly • Recommended experience
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Each course shows a recommended level. Beginner tracks require only spreadsheet-level familiarity and curiosity. Advanced tracks assume you already run campaigns and know basic funnel metrics (CPL, CAC, ROAS).
Can my team enroll together?
Team seats • Central billing • Tracking
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Can my team enroll together?
Team seats • Central billing • Tracking
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Yes. We offer team seats, centralized billing, and optional progress tracking. You can onboard multiple teammates and keep learning standards consistent across roles.
What payment methods do you accept and can I get a refund?
Pricing • Cards • Refund policy
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What payment methods do you accept and can I get a refund?
Pricing • Cards • Refund policy
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You can pay using major cards depending on your region. Refund availability depends on the product type and consumption level; if you’re unsure, ask before purchase and we’ll clarify your exact case in writing.
Can I learn on mobile and do you provide downloads?
Mobile • Materials • Offline
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Can I learn on mobile and do you provide downloads?
Mobile • Materials • Offline
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The lessons are mobile-friendly and work well on modern browsers. Some resources (templates, checklists) are downloadable; video downloads may be restricted to protect licensing.
Do you support procurement/security reviews for enterprise teams?
Security • Compliance • Invoicing
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Do you support procurement/security reviews for enterprise teams?
Security • Compliance • Invoicing
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For teams, we can provide standard documentation, invoicing details, and a short security questionnaire response. If you have strict requirements, send them via the question form and we’ll reply with the fastest path.
Is there a schedule or can I learn at my own pace?
Pace • Deadlines • Workflow
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Is there a schedule or can I learn at my own pace?
Pace • Deadlines • Workflow
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You can learn at your own pace. If you want structure, we suggest a simple cadence: 2 lessons + 1 implementation task per week, then a recap with a prompt library update.